Shipping policy

All garments are carefully handmade and shipped from our atelier in Warsaw, Poland.

DELIVERY TIME

Most of our garments are ready to be dispatched within 2–10 business days.

If your piece is already in stock, we will usually ship it within 24 business hours. Otherwise, it is carefully cut and sewn after your order is placed, with made-to-order pieces usually ready within 4–10 business days.

If you need your dress for a specific date, please contact us after placing your order and let us know. Whenever possible, we will adjust our work to your important occasion.

Custom-made pieces (made to your individual measurements or with requested changes such as colour or length) take approximately 1.5–3 weeks.

DELIVERY COSTS & TIME

Every courier parcel comes with a tracking number. Shipping costs to countries not listed will be added at checkout and will vary depending on the destination.


EUROPEAN COUNTRIES

DPD courier · tracked (3–4 business days) FREE over €170
DPD courier · tracked (3–4 business days) €20 below €170

UNITED KINGDOM – DUTIES INCLUDED

FedEx courier · tracked FREE over £250
FedEx courier · tracked approx. £22 below £250

Orders to the United Kingdom are shipped DDP (Delivered Duty Paid). Applicable import duties and customs charges are paid in advance by BEDRA VINTAGE, so there are no unexpected customs fees when your parcel arrives.


USA – DUTIES INCLUDED

UPS courier · tracked FREE over $350
FedEx courier · tracked approx. $57 below $350

All orders to the United States are shipped DDP (Delivered Duty Paid). Import duties and tariffs are already included in the product prices shown on our website, so you will not be asked to pay additional customs charges upon delivery.


CANADA

FedEx courier · tracked FREE over €230
FedEx courier · tracked €68 below €230

AUSTRALIA / NEW ZEALAND

FedEx courier · tracked FREE over €410
FedEx courier · tracked €68 below €410

Australia: no customs charges on orders up to AUD 1,000 (about €620). Above that, import duty (usually 5% on clothing), 10% GST and clearance fees are paid on delivery – about AUD 300 on a €700 order.
New Zealand: no customs charges on orders up to NZD 1,000 (about €500). Above that, 15% GST, any import duty and clearance fees are paid on delivery.


SWITZERLAND

UPS courier · tracked FREE over €230
UPS courier · tracked €58 below €230

NORWAY

Courier · tracked FREE over €280
Courier · tracked €50 below €280

Norway: VAT of 25% applies to the goods and shipping from the first krone, plus the courier’s clearance fee (typically NOK 200–400) and possibly import duty – paid on delivery.


OTHER INTERNATIONAL DESTINATIONS

For destinations outside the EU, United States and United Kingdom, we currently do not offer DDP shipping. Import duties, customs fees and local taxes may therefore be charged by your local customs authority or courier upon arrival. These charges are not included in the product or shipping price and are the responsibility of the customer.


REFUSED OR UNCOLLECTED PARCELS

If a parcel is refused or not collected and returned to BEDRA VINTAGE, any return shipping costs, customs charges or carrier fees incurred as a result may be deducted from the refund.