Free EU shipping over €170 | US & UK duties included ♥ No additional customs charges on delivery
Shipping & returns
Sewn for you, sent with care.
Every piece is made and shipped from our atelier in Poland – with tracking, all the way to your door.
When will it arrive?
Most of our pieces are cut and sewn after you order. It takes a little longer – but your piece is made especially for you.
Day 0
You order
You get an e-mail confirming your order.
4–10 business days
We sew it
In stock? It leaves within 24 hours. Made to your measurements: about 1.5–3 weeks.
EU: 3–4 business days
On its way
Courier with a tracking number – DPD, FedEx or UPS.
Unwrap
With you
Wrapped in tissue paper with a satin ribbon, with care advice inside.
Need it for a special date?
Write to us after placing your order. Whenever we can, we will plan our work around your occasion.
Delivery to your country
Choose where we are sending your parcel.
Courier
DPD courierTracked · 3–4 business daysShipping
Free over €170€20 below €170Duties & taxes
NoneNo customs inside the EU.Courier
FedEx courierTrackedShipping
Free over £250approx. £22 below £250Duties & taxes
IncludedWe pay the duties in advance (DDP) – nothing to pay when your parcel arrives.Courier
UPS or FedEx courierTrackedShipping
Free over $350approx. $57 below $350Duties & taxes
IncludedDuties and tariffs are already in our prices (DDP) – nothing more to pay on delivery.Courier
FedEx courierTrackedShipping
Free over €230€68 below €230Duties & taxes
Not includedAustralia: no customs charges up to AUD 1,000 (about €560); above that, duty (usually 5% on clothing), 10% GST and clearance fees are paid on delivery – roughly AUD 250–300 on a €650 order. New Zealand: none up to NZD 1,000 (about €500); above that, 15% GST, any duty and clearance fees. Canada: duties and taxes are paid to the courier on delivery.Courier
UPS courierTrackedShipping
Free over €230€58 below €230Duties & taxes
Not includedImport duties and local taxes are not included – if charged, you pay them to the courier on delivery.Courier
CourierTrackedShipping
Shown at checkoutThe cost depends on the destination.Duties & taxes
Not includedDuties and local taxes may be charged on arrival and are paid by you.Refused or uncollected parcels: return shipping, customs or carrier fees caused by this may be deducted from the refund.
Returns – 14 days
Changed your mind? Easy.
- 1
Request it
Log in with the e-mail from your order – we send a one-time code, no password. Open the order and click “Request return”.
- 2
Get our e-mail
We confirm your request and send you the return address, usually within 1 business day.
- 3
Send it back
Within 14 days of your request. Put a note with your order number inside – nothing to print.
- 4
Get your refund
Within 14 days of your request, to the same payment method – once the parcel reaches us or you send proof of postage.
Prefer e-mail? Write “RETURN” + your order number to help@bedravintage.com – it works just as well.
Exchanges
Need another size or a different piece? Request a return and add the size you would like in the comment – or e-mail “EXCHANGE” + your order number. Your first exchange in each order is on us – we cover the shipping of the new size.
Made to your measurements
Custom-made pieces – your measurements, or a length or colour you asked for – cannot be returned or exchanged. Your rights for faulty items stay the same.
Something is not right?
Write to us with your order number and a short description. We reply within 14 days and cover the cost of returning a faulty item. Our liability lasts 2 years from delivery.
Good to know.
Who pays for sending a return?
The cost of sending the parcel back is yours. We refund the price of the item and the original standard delivery cost, to the same payment method.
Can I try it on?
Of course – try it on as you would in a shop. Please do not wear, wash it or remove the labels.
What about duties on a return?
For the USA and the UK we pay the duties for you. For other countries outside the EU, duties charged by your customs office are not collected by us and we cannot refund them.
Model withdrawal form
You do not have to use it – your account or an e-mail is enough. The form is at the end of our Terms and Conditions.
A question about your order?
Write to us – we reply personally.