Ordered the wrong size? It happens – and it's easy to fix. Here is how an exchange works:
- Write to me within 14 days of delivery. Tap the button below or email help@bedravintage.com with your order number and the size you'd like.
- I'll confirm your exchange and send you the return address, usually within 1 business day.
- Send the piece back unworn and with its labels, using a tracked service (the return postage is on you), and reply with a photo of your proof of postage.
- Your new size is on its way as soon as I have your proof of postage – shipping of the new size is on us (one free exchange per order). Made-to-order pieces are sewn for you in 4–10 business days.
You can also do it in your account: open the order, click Request return, choose Too small or Too big and write the size you'd like in the comment.
Not sure which size to choose? Send me your bust, waist and hip measurements and your height – I'll tell you which size fits best. See also our sizing advice.
Custom-made pieces (made to your measurements or altered at your request) cannot be exchanged.
With love,
Camilla