It takes up usually from 2 to 14 working days from receiving funds, sew the dress and handing over the dress to the courier
Sometimes because of situation related to covid-19 or/and in the summer season it can be up to 40 days ( if a dress has this information added under the description, if you do not see such information, it will not take us more than 3 weeks to send you the dress )
Yes, It may seem such a long time to wait for a dress, but please bear in mind that the only mission of our brand is to make clothes to order. Each our special dress for each special client. 🖤
This also helps us create clothes with the greatest attention to detail, because we simply love what we do and we are perfectionists in our work.
Good things are worth waiting for, aren’t they?
An example order:
- Let’s say you buy a dress on Wednesday, the payment reaches our account on Thursday. Please bear in mind that if you make your payment on Friday, it won’t show on our account until Monday.
- Once the payment has cleared, we start making your dress.
- Our production line works on the “first come, first served” basis. What it means in practice is at the time you order your dress, we would have been working on previous orders. What it also means is that the waiting time may be much shorter. It just all depends on the number of dresses being made at one given time. But don’t worry! We work very hard to make sure your dress is ready for you as quickly as possible.
- Next stage is the actual sewing. All its elements have been prepared: fabric chosen and cut, buttons, zips and anything else ready to be put together to make your perfect dress within a few days. All our dressmakers are very professional with a great attention to detail.
- Lastly, your dress is ready for dispatch the very same day and is on its way to you.
* Delivery within selected european countries: 15 eur
* Courier delivery to other countries : will be calculated at the check-out ( can be 16-40 or 65 eur)
* Polsih Post/poste Italiane to US, AU, CA, Russia cost 35 eur
Delivery costs and time depends of the destination. This is calculated at the check-out and will vary. The courier service time within Europe is up to 2/7 Business Days. Other international delivery times my takes from 3-5 days ( courier delivery) and 14 to 30 days ( post delivery )
Due to the outbreak situation, shipping by both courier and Polish Post/ Poste Italiane delivery may take a little bit longer, please keep this in mind. We do our best for you to get the dress as soon as possible, but we can't rush the shipping....
If you have questions about shipping write to me: firstname.lastname@example.org
You don't need to have a PayPal account - you can pay by Credit or Debit card.
We reserve the right to cancel any orders that haven’t been paid for within three days.