* Delivery within selected european countries: 15 eur
* Courier delivery to other countries : will be calculated at the check-out ( can be 16-40 or 65 eur)
* Polsih Post/poste Italiane to US, AU, CA, Russia cost 35 eur
*** Due to epidemic situation delivery services will be provided by couriers DPD, UPS, GLS, and Polish Post, Poste Italiane *** Delivery costs and time depends of the destination. This is calculated at the check-out and will vary. The courier service time within Europe is up to 2/15 Business Days. Other international delivery times ( from 7 to 30 days )
International out of Europe packages may require local taxes or custom fees which are to be paid for by the customer themselves.
Due to the outbreak situation, shipping by both courier and Polish Post/ Poste Italiane delivery may take longer, please keep this in mind. We do our best for you to get the dress as soon as possible, but we can't rush the shipping....
SHIPPING TO UK*
Due to the situation related to COVID-19, Brexit and the global problem in transport having a direct impact on the huge disruptions in transport to and from Unitet Kingdom, we were extremely sorry to raise the price for the courier service to the UK. The cost of courier services provided by UPS or TNT is currently EUR 39. Also the delivery times to England can also be extended.
We also provide an option in which the shipment costs 15 euro as standard, if you choose this option, we will send the package immediately when the prices of courier services drop. However, we are not able to determine how long it may take to wait for the package.
We hope that everything will return to normal soon and parcels will be delivered to our customers in the UK quickly and without any problems.
If you have questions about transport to the UK, write to me: email@example.com
It takes up usually from 3 to 15 working days but sometimes because of situation related to covid-19 or/and in the summer it can be up to 40 days from receiving the funds to forward the package to the courier
Yes, It may seem such a long time to wait for a dress, but please bear in mind that the only mission of our brand is to make clothes to order. Each our special dress for each special client. 🖤
This also helps us create clothes with the greatest attention to detail, because we simply love what we do and we are perfectionists in our work.
Good things are worth waiting for, aren’t they?
An example order:
- Let’s say you buy a dress on Wednesday, the payment reaches our account on Thursday. Please bear in mind that if you make your payment on Friday, it won’t show on our account until Monday.
- Once the payment has cleared, we start making your dress.
- Our production line works on the “first come, first served” basis. What it means in practice is at the time you order your dress, we would have been working on previous orders. What it also means is that the waiting time may be much shorter. It just all depends on the number of dresses being made at one given time. But don’t worry! We work very hard to make sure your dress is ready for you as quickly as possible.
- Next stage is the actual sewing. All its elements have been prepared: fabric chosen and cut, buttons, zips and anything else ready to be put together to make your perfect dress within a few days. All our dressmakers are very professional with a great attention to detail.
- Lastly, your dress is ready for dispatch the very same day and is on its way to you.
You don't need to have a PayPal account - you can pay by Credit or Debit card.
We reserve the right to cancel any orders that haven’t been paid for within three days.